Support Services Directory
Finding Local Support
Whether you are new to caring or have been caring for many years, there are many organisations and services available to support carers.
Depending on your circumstances, you may benefit from services that provide information, advice, practical support, wellbeing activities, or specialist guidance.
Areas You May Wish to Explore
Choosing the Right Support
Every caring situation is different. Browse the available services and resources to find and connect with services relevant to your situation. The sooner you connect with support, the easier it can be to maintain your wellbeing and continue caring confidently.
Hampshire-Wide Carer Support Services
Carers Together
Where: Hampshire, Portsmouth and Southampton
What they do: Advice, listening support, benefits guidance, carer groups and wellbeing activities.
Contact: 01794 519495
Website: carerstogether.org.uk
Connect to Support Hampshire
Where: Hampshire
What they do: Online directory for care, community support, equipment, wellbeing and local services.
Website: connecttosupporthampshire.org.uk
Princess Royal Trust for Carers in Hampshire
Where: Hampshire
What they do: Hampshire’s main carers support service, offering one-to-one support, advice, emergency planning, groups and resources for unpaid carers.
Contact: 01264 311680
Emergency out of hours: 0800 169 1577
Website: carercentre.com
Local Authority Support
Hampshire County Council Adult Social Care
Where: Hampshire County Council area
What they do: Carer’s assessments, care needs assessments, adult social care advice, safeguarding and support planning.
Contact: 0300 555 1386
Website: hants.gov.uk
Portsmouth Carers Service
Where: Portsmouth
What they do: Dedicated advice, information and support for unpaid carers in Portsmouth.
Website: portsmouthcarersservice.co.uk
Portsmouth City Council Adult Social Care
Where: Portsmouth
What they do: Adult social care advice, carer assessments, support planning and safeguarding.
Website: portsmouth.gov.uk
Southampton Carers Support
Where: Southampton
What they do: Local information, advice and support for unpaid carers in Southampton.
Website: southampton.gov.uk / search “carers support”
Southampton City Council Adult Social Care
Where: Southampton
What they do: Adult social care support, carer assessments, safeguarding and care advice.
Website: southampton.gov.uk
Financial, Benefits and Legal Support
Age UK
Where: National, with local Age UK services
What they do: Advice for older people, families and carers, including benefits, care options, money and wellbeing.
Contact: 0800 678 1602
Website: ageuk.org.uk
Carers Allowance Unit
Where: National
What they do: Government service for Carer’s Allowance claims and enquiries.
Website: gov.uk/carers-allowance
Citizens Advice
Where: National, with local Hampshire branches
What they do: Benefits, debt, employment, housing, consumer and legal advice.
Website: citizensadvice.org.uk
Disability Rights UK
Where: National
What they do: Disability rights information, benefits guidance and independent living resources.
Website: disabilityrightsuk.org
MoneyHelper
Where: National
What they do: Free guidance on money, pensions, debt, benefits and financial planning.
Website: moneyhelper.org.uk
National Debtline
Where: National
What they do: Free debt advice and practical support.
Contact: 0808 808 4000
Website: nationaldebtline.org
Turn2us
Where: National
What they do: Benefits calculator, grants search and financial hardship advice.
Website: turn2us.org.uk
Condition-Specific Support
Alzheimer’s Society
Where: National, with local services
What they do: Dementia advice, support line, local groups and resources for carers.
Contact: 0333 150 3456
Website: alzheimers.org.uk
British Heart Foundation
Where: National
What they do: Information and support for people affected by heart and circulatory conditions.
Website: bhf.org.uk
Dementia Support Hampshire & IOW
Where: Hampshire and Isle of Wight
What they do: Free dementia support, peer support, practical advice and carer resources.
Contact: 0344 324 6589
Website: mydementiasupport.org
Dementia UK
Where: National
What they do: Admiral Nurse support and specialist dementia advice for families and carers.
Contact: 0800 888 6678
Website: dementiauk.org
Diabetes UK
Where: National
What they do: Information and support for people living with diabetes and their families.
Website: diabetes.org.uk
Epilepsy Action
Where: National
What they do: Advice, information and resources for people with epilepsy and carers.
Website: epilepsy.org.uk
Headway
Where: National, with local groups
What they do: Support for people affected by brain injury, including families and carers.
Website: headway.org.uk
Huntington’s Disease Association
Where: National
What they do: Specialist support and information for families affected by Huntington’s disease.
Website: hda.org.uk
Macmillan Cancer Support
Where: National
What they do: Cancer information, emotional support, financial guidance and support for carers.
Contact: 0808 808 00 00
Website: macmillan.org.uk
Marie Curie
Where: National
What they do: End-of-life care information, nursing support and advice for families and carers.
Website: mariecurie.org.uk
Motor Neurone Disease Association
Where: National
What they do: Support, information and local networks for people affected by MND and their carers.
Website: mndassociation.org
MS Society
Where: National
What they do: Information, support and local groups for people affected by multiple sclerosis.
Website: mssociety.org.uk
Parkinson’s UK
Where: National
What they do: Parkinson’s advice, helpline, local groups and resources for carers.
Contact: 0808 800 0303
Website: parkinsons.org.uk
Stroke Association
Where: National
What they do: Stroke recovery support, information and resources for families and carers.
Website: stroke.org.uk
Mental Health Support
Andover Mind
Where: Mid and North Hampshire
What they do: Mental health support, wellbeing services and carer support.
Contact: 01264 332297
Website: andovermind.org.uk
Havant & East Hants Mind
Where: Havant, East Hampshire and wider South/East Hampshire
What they do: Mental health wellbeing services, safe havens, children and young people’s support and community programmes.
Website: easthantsmind.org
Mind
Where: National
What they do: Mental health information, rights guidance and support resources.
Website: mind.org.uk
Rethink Mental Illness
Where: National
What they do: Advice and support for people severely affected by mental illness, including carers.
Website: rethink.org
Solent Mind
Where: Hampshire, Portsmouth, Southampton and Isle of Wight
What they do: Mental health support, wellbeing services, peer support, advice and resources.
Contact: 023 8202 7810
Website: solentmind.org.uk
Young Carers Support
Autism Hampshire
Where: Hampshire and Isle of Wight
What they do: Information, advice and guidance for autistic people, families, carers and professionals.
Contact: 02380 766162
Website: autismhampshire.org.uk
Community First Young Carers Service
Where: New Forest
What they do: Support for young carers aged 7–18 and their families, including activities, respite and advice.
Contact: 01425 482773
Website: cfirst.org.uk
Hampshire Young Carers Alliance
Where: Hampshire
What they do: Network supporting young carers and local young carer services.
Website: hyca.org.uk/community/hampshire-young-carers-alliance-20676/home/
No Limits
Where: Southampton and Hampshire
What they do: Youth support charity offering advice, wellbeing support and support for young people with caring responsibilities.
Website: nolimitshelp.org.uk
Portsmouth Young Carers
Where: Portsmouth
What they do: Support for young people in Portsmouth who help care for a family member.
Website: portsmouth.gov.uk/services/adult-social-care/support-to-be-independent/carers/young-carers
Southampton Young Carers
Where: Southampton
What they do: Support for young carers, including advice, advocacy and activities.
Website: southampton.gov.uk/schools-learning/support-inclusion-education/young-carers/
Autism, SEND and Learning Disability Support
Contact
Where: National
What they do: Advice and support for families with disabled children, including benefits and education guidance.
Website: contact.org.uk
Hampshire Parent Carer Network
Where: Hampshire
What they do: Parent carer forum for families of children and young people aged 0–25 with SEND.
Contact: 01962 832580
Website: hpcn.org.uk
Hampshire SENDIASS
Where: Hampshire
What they do: Free, confidential and impartial SEND information, advice and support for children, young people and parents/carers.
Contact: 0808 164 5504
Website: hampshiresendiass.co.uk
Mencap
Where: National
What they do: Learning disability information, advice and support for people with learning disabilities and families.
Website: mencap.org.uk
National Autistic Society
Where: National
What they do: Autism advice, family support, education guidance and information resources.
Website: autism.org.uk
Scope
Where: National
What they do: Disability advice, family support, benefits guidance and practical information.
Website: scope.org.uk
Bereavement Support
Child Bereavement UK
Where: National
What they do: Support for families when a child dies or when a child is grieving.
Website: childbereavementuk.org
Cruse Bereavement Support
Where: National
What they do: Bereavement support, helpline and grief resources.
Contact: 0808 808 1677
Website: cruse.org.uk
Simon Says
Where: Hampshire
What they do: Hampshire charity supporting children and young people who have experienced bereavement.
Website: simonsays.org.uk
The Good Grief Trust
Where: National
What they do: Signposting to bereavement support services and practical grief resources.
Website: thegoodgrieftrust.org
Veterans and Armed Forces Support
Combat Stress
Where: National
What they do: Specialist mental health support for veterans.
Website: combatstress.org.uk
Forces Connect South East
Where: South East, including Hampshire
What they do: Signposting and support for serving personnel, veterans and families.
Website: forcesconnect.org.uk
Help for Heroes
Where: National
What they do: Recovery, welfare, mental health and family support for veterans and families.
Website: helpforheroes.org.uk
Royal British Legion
Where: National
What they do: Welfare, financial and practical support for serving personnel, veterans and families.
Website: britishlegion.org.uk
SSAFA
Where: National
What they do: Practical, emotional and financial support for the Armed Forces community and families.
Website: ssafa.org.uk
Veterans Outreach Support
Where: Hampshire, Portsmouth, Southampton & South of England
What they do: Support veterans from the UK Armed Forces and Merchant Navy along with their spouses, partners and carers
Website: vosuk.org
National Carer Organisations
Carers Trust
Where: National
What they do: National charity working through local carer organisations to support unpaid carers, including young carers.
Website: carers.org
Carers UK
Where: National
What they do: Advice, benefits guidance, information, campaigning and online community support for unpaid carers.
Contact: 0808 808 7777
Website: carersuk.org
Mobilise
Where: National / online
What they do: Online community, virtual support, guides and peer support for unpaid carers.
Website: mobiliseonline.co.uk
Emergency and Crisis Support
Emergency Services
Where: National
What they do: Immediate emergency help where there is danger to life or serious risk.
Contact: 999
NHS 111
Where: National
What they do: Urgent health advice when it is not a 999 emergency.
Contact: 111
Website: 111.nhs.uk
Samaritans
Where: National
What they do: 24-hour emotional support for anyone struggling to cope.
Contact: 116 123
Website: samaritans.org
Shout
Where: National
What they do: 24/7 crisis text support.
Contact: Text SHOUT to 85258
Website: giveusashout.org
The Silver Line
Where: National
What they do: Helpline for older people who may be lonely, isolated or need someone to talk to.
Contact: 0800 4 70 80 90
Website: thesilverline.org.uk