Support Services Directory
Finding Local Support
Whether you are new to caring or have been caring for many years, there are many organisations and services available to support carers.
Depending on your circumstances, you may benefit from services that provide information, advice, practical support, wellbeing activities, or specialist guidance.
Areas You May Wish to Explore
Choosing the Right Support
Every caring situation is different. Browse the available services and resources to find and connect with services relevant to your situation. The sooner you connect with support, the easier it can be to maintain your wellbeing and continue caring confidently.
Hampshire-Wide Carer Support Services
Princess Royal Trust for Carers in Hampshire
Where: Hampshire
What they do: Hampshire’s main carers support service, offering one-to-one support, advice, emergency planning, groups and resources for unpaid carers.
Contact: 01264 311680
Emergency out of hours: 0800 169 1577
Website: carercentre.com
Connect to Support Hampshire
Where: Hampshire
What they do: Online directory for care, community support, equipment, wellbeing and local services.
Website: connecttosupporthampshire.org.uk
Carers Together
Where: Hampshire, Portsmouth and Southampton
What they do: Advice, listening support, benefits guidance, carer groups and wellbeing activities.
Contact: 01794 519495
Website: carerstogether.org.uk
Local Authority Support
Southampton Carers Support
Where: Southampton
What they do: Local information, advice and support for unpaid carers in Southampton.
Website: southampton.gov.uk / search “carers support”
Southampton City Council Adult Social Care
Where: Southampton
What they do: Adult social care support, carer assessments, safeguarding and care advice.
Website: southampton.gov.uk
Portsmouth Carers Service
Where: Portsmouth
What they do: Dedicated advice, information and support for unpaid carers in Portsmouth.
Website: portsmouthcarersservice.co.uk
Portsmouth City Council Adult Social Care
Where: Portsmouth
What they do: Adult social care advice, carer assessments, support planning and safeguarding.
Website: portsmouth.gov.uk
Hampshire County Council Adult Social Care
Where: Hampshire County Council area
What they do: Carer’s assessments, care needs assessments, adult social care advice, safeguarding and support planning.
Contact: 0300 555 1386
Website: hants.gov.uk
Financial, Benefits and Legal Support
Turn2us
Where: National
What they do: Benefits calculator, grants search and financial hardship advice.
Website: turn2us.org.uk
National Debtline
Where: National
What they do: Free debt advice and practical support.
Contact: 0808 808 4000
Website: nationaldebtline.org
MoneyHelper
Where: National
What they do: Free guidance on money, pensions, debt, benefits and financial planning.
Website: moneyhelper.org.uk
Disability Rights UK
Where: National
What they do: Disability rights information, benefits guidance and independent living resources.
Website: disabilityrightsuk.org
Citizens Advice
Where: National, with local Hampshire branches
What they do: Benefits, debt, employment, housing, consumer and legal advice.
Website: citizensadvice.org.uk
Carers Allowance Unit
Where: National
What they do: Government service for Carer’s Allowance claims and enquiries.
Website: gov.uk/carers-allowance
Age UK
Where: National, with local Age UK services
What they do: Advice for older people, families and carers, including benefits, care options, money and wellbeing.
Contact: 0800 678 1602
Website: ageuk.org.uk
Condition-Specific Support
Stroke Association
Where: National
What they do: Stroke recovery support, information and resources for families and carers.
Website: stroke.org.uk
Parkinson’s UK
Where: National
What they do: Parkinson’s advice, helpline, local groups and resources for carers.
Contact: 0808 800 0303
Website: parkinsons.org.uk
MS Society
Where: National
What they do: Information, support and local groups for people affected by multiple sclerosis.
Website: mssociety.org.uk
Motor Neurone Disease Association
Where: National
What they do: Support, information and local networks for people affected by MND and their carers.
Website: mndassociation.org
Marie Curie
Where: National
What they do: End-of-life care information, nursing support and advice for families and carers.
Website: mariecurie.org.uk
Macmillan Cancer Support
Where: National
What they do: Cancer information, emotional support, financial guidance and support for carers.
Contact: 0808 808 00 00
Website: macmillan.org.uk
Huntington’s Disease Association
Where: National
What they do: Specialist support and information for families affected by Huntington’s disease.
Website: hda.org.uk
Headway
Where: National, with local groups
What they do: Support for people affected by brain injury, including families and carers.
Website: headway.org.uk
Epilepsy Action
Where: National
What they do: Advice, information and resources for people with epilepsy and carers.
Website: epilepsy.org.uk
Diabetes UK
Where: National
What they do: Information and support for people living with diabetes and their families.
Website: diabetes.org.uk
Dementia UK
Where: National
What they do: Admiral Nurse support and specialist dementia advice for families and carers.
Contact: 0800 888 6678
Website: dementiauk.org
Dementia Support Hampshire & IOW
Where: Hampshire and Isle of Wight
What they do: Free dementia support, peer support, practical advice and carer resources.
Contact: 0344 324 6589
Website: mydementiasupport.org
British Heart Foundation
Where: National
What they do: Information and support for people affected by heart and circulatory conditions.
Website: bhf.org.uk
Alzheimer’s Society
Where: National, with local services
What they do: Dementia advice, support line, local groups and resources for carers.
Contact: 0333 150 3456
Website: alzheimers.org.uk
Mental Health Support
Solent Mind
Where: Hampshire, Portsmouth, Southampton and Isle of Wight
What they do: Mental health support, wellbeing services, peer support, advice and resources.
Contact: 023 8202 7810
Website: solentmind.org.uk
Rethink Mental Illness
Where: National
What they do: Advice and support for people severely affected by mental illness, including carers.
Website: rethink.org
Mind
Where: National
What they do: Mental health information, rights guidance and support resources.
Website: mind.org.uk
Havant & East Hants Mind
Where: Havant, East Hampshire and wider South/East Hampshire
What they do: Mental health wellbeing services, safe havens, children and young people’s support and community programmes.
Website: easthantsmind.org
Andover Mind
Where: Mid and North Hampshire
What they do: Mental health support, wellbeing services and carer support.
Contact: 01264 332297
Website: andovermind.org.uk
Young Carers Support
Autism Hampshire
Where: Hampshire and Isle of Wight
What they do: Information, advice and guidance for autistic people, families, carers and professionals.
Contact: 02380 766162
Website: autismhampshire.org.uk
Southampton Young Carers
Where: Southampton
What they do: Support for young carers, including advice, advocacy and activities.
Website: southampton.gov.uk / search “young carers”
Portsmouth Young Carers
Where: Portsmouth
What they do: Support for young people in Portsmouth who help care for a family member.
Website: portsmouth.gov.uk / search “young carers”
No Limits
Where: Southampton and Hampshire
What they do: Youth support charity offering advice, wellbeing support and support for young people with caring responsibilities.
Website: nolimitshelp.org.uk
Hampshire Young Carers Alliance
Where: Hampshire
What they do: Network supporting young carers and local young carer services.
Website: Search “Hampshire Young Carers Alliance”
Community First Young Carers Service
Where: New Forest
What they do: Support for young carers aged 7–18 and their families, including activities, respite and advice.
Contact: 01425 482773
Website: cfirst.org.uk
Autism, SEND and Learning Disability Support
Scope
Where: National
What they do: Disability advice, family support, benefits guidance and practical information.
Website: scope.org.uk
National Autistic Society
Where: National
What they do: Autism advice, family support, education guidance and information resources.
Website: autism.org.uk
Mencap
Where: National
What they do: Learning disability information, advice and support for people with learning disabilities and families.
Website: mencap.org.uk
Hampshire SENDIASS
Where: Hampshire
What they do: Free, confidential and impartial SEND information, advice and support for children, young people and parents/carers.
Contact: 0808 164 5504
Website: hampshiresendiass.co.uk
Hampshire Parent Carer Network
Where: Hampshire
What they do: Parent carer forum for families of children and young people aged 0–25 with SEND.
Contact: 01962 832580
Website: hpcn.org.uk
Contact
Where: National
What they do: Advice and support for families with disabled children, including benefits and education guidance.
Website: contact.org.uk
Bereavement Support
The Good Grief Trust
Where: National
What they do: Signposting to bereavement support services and practical grief resources.
Website: thegoodgrieftrust.org
Simon Says
Where: Hampshire
What they do: Hampshire charity supporting children and young people who have experienced bereavement.
Website: simonsays.org.uk
Cruse Bereavement Support
Where: National
What they do: Bereavement support, helpline and grief resources.
Contact: 0808 808 1677
Website: cruse.org.uk
Child Bereavement UK
Where: National
What they do: Support for families when a child dies or when a child is grieving.
Website: childbereavementuk.org
Veterans and Armed Forces Support
SSAFA
Where: National
What they do: Practical, emotional and financial support for the Armed Forces community and families.
Website: ssafa.org.uk
Royal British Legion
Where: National
What they do: Welfare, financial and practical support for serving personnel, veterans and families.
Website: britishlegion.org.uk
Help for Heroes
Where: National
What they do: Recovery, welfare, mental health and family support for veterans and families.
Website: helpforheroes.org.uk
Forces Connect South East
Where: South East, including Hampshire
What they do: Signposting and support for serving personnel, veterans and families.
Website: forcesconnect.org.uk
Forces Connect South East
Where: South East, including Hampshire
What they do: Signposting and support for serving personnel, veterans and families.
Website: forcesconnect.org.uk
Combat Stress
Where: National
What they do: Specialist mental health support for veterans.
Website: combatstress.org.uk
National Carer Organisations
Mobilise
Where: National / online
What they do: Online community, virtual support, guides and peer support for unpaid carers.
Website: mobiliseonline.co.uk
Carers UK
Where: National
What they do: Advice, benefits guidance, information, campaigning and online community support for unpaid carers.
Contact: 0808 808 7777
Website: carersuk.org
Carers Trust
Where: National
What they do: National charity working through local carer organisations to support unpaid carers, including young carers.
Website: carers.org
Emergency and Crisis Support
The Silver Line
Where: National
What they do: Helpline for older people who may be lonely, isolated or need someone to talk to.
Contact: 0800 4 70 80 90
Website: thesilverline.org.uk
Shout
Where: National
What they do: 24/7 crisis text support.
Contact: Text SHOUT to 85258
Website: giveusashout.org
Samaritans
Where: National
What they do: 24-hour emotional support for anyone struggling to cope.
Contact: 116 123
Website: samaritans.org
NHS 111
Where: National
What they do: Urgent health advice when it is not a 999 emergency.
Contact: 111
Website: 111.nhs.uk
Emergency Services
Where: National
What they do: Immediate emergency help where there is danger to life or serious risk.
Contact: 999